With five different business units across multiple locations, OMERS came to us with a central goal: to co-locate everyone under one roof at their new building 100 Adelaide.

With each business unit focused on their unique services, our challenge was to seamlessly integrate different working cultures in one building for the first time in OMERS history. Through a rigorous discovery process, we distilled what we heard into four guiding principles to inform the journey of shifting OMERS business units’ individual cultures towards a collective high-performance culture.

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figure3 played a very important role. The process we had was collaborative, interactive. They were thoughtful in how they approached us as a client in what we were trying to achieve at OMERS.
Michael Latimer, President and CEO

Focus, connection, collaboration, and engagement became central to how we devised solutions for everything from where we located meeting spaces to the technology recommendations we made. Our efficient and effective planning strategy increased density, reduced private offices and brought disparate entities together.

We introduced a number of centralised, shared locations designed to increase chance encounters and promote engagement. Each floor has its own refresh area; the 14th floor is given over to a large lunchroom, library, games area and a range of seating options for informal meetings. A state-of-the-art conference centre across three floors creates further opportunities for connection and collaboration. We also sought to uncouple the notion that privacy is synonymous with private offices. By providing a range of solutions, from acoustical sound masking to increasing the provision of small meeting rooms, the employees of OMERS will benefit from the sense of belonging the open-plan principle provides without losing the necessary spaces for privacy.

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The reception presents a welcoming and professional image